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Product

The operational intelligence platform behind every Mitori deployment decision.

Mitori is the governed system that turns observed work into audits, decision-ready roadmaps, deployment packets, and operating feedback loops from Seed through to Mitori Control.

Explore the audit
Mitori operational intelligence dashboard

The product starts with governed inputs.

Consent, scope, and minimization rules are built into the data model before any workflow insight is generated.

Input 01

Access scope configuration and engagement parameters

Input 02

Full-spectrum observation: app usage, browser activity, keystrokes, screen recording, email, and handoffs

Input 03

Source documents such as SOPs, org charts, and integration specs

Input 04

Role context, policy constraints, and manager annotations

System layers

From raw events to approved deployment work.

01

Observation model

Raw application and workflow events are captured as governed signals rather than loose notes.

02

Workflow reconstruction

Those signals become workflows, role profiles, exception paths, and evidence packs that teams can inspect.

03

Decision scoring

Every candidate is scored for value, effort, payback, confidence, and governance risk before rollout begins.

04

Delivery handoff

Approved candidates are packaged into delivery programs, workstreams, and implementation packets.

Machine-usable outputs

The audit produces agent-ready data, not a slide deck.

Every Mitori audit generates structured JSONL implementation packs — machine-consumable records that any orchestration platform, delivery team, or Mitori Monitor instance can ingest directly.

s07a.jsonl
seed_output / transport_consent /record 1 of 34 · parallel group s07
Identity & routing
"workflow_id": "wf_transport_consent",
"schema_version": "v3.0",
"step_id": "s07a",
"step_type": "parallel",
"parallel_group": "s07",
"parallel_siblings": ["s07a", "s07b"],
"step_index": 7
Multi-system routing
"systems": [
  { "role": "primary",
    "app_name": "SmartSuite",
    "browser_domain": "app.smartsuite.com" },
  { "role": "input_source",
    "app_name": "Gmail",
    "browser_domain": "mail.google.com" },
  { "role": "output_target",
    "app_name": "HelpScout",
    "browser_domain": "secure.helpscout.net" }
]
Actor hierarchy
"actors": {
  "primary": [{
    "role": "transport_coordinator",
    "department": "logistics",
    "seniority": "L3"
  }],
  "secondary": [{
    "role": "operations_manager",
    "department": "operations",
    "approval_authority": true
  }],
  "observed_user_count": 4,
  "role_variants_detected": 2
}
Action & execution
"action": {
  "type": "create_ticket",
  "trigger": "consent_verified",
  "input_refs": [
    "consent_email::hash_a7f3c",
    "clinic_request::hash_d91e2",
    "patient_transport_order::hash_b44e1"
  ],
  "output_schema": "ticket_payload_v1",
  "idempotency_key": "wf_tc::s07a::{{run_id}}",
  "retry_policy": {
    "max_attempts": 3, "backoff_ms": 2000
  }
}
Automation scoring
"automation": {
  "fit_score": 0.88,
  "fit_confidence": 0.91,
  "mode_recommendation": "adaptive",
  "blockers": [],
  "estimated_duration_ms": 4200,
  "fallback_strategy": "human_queue",
  "agent_compatibility": [
    "n8n", "make", "temporal", "langchain"
  ]
}
SLA & escalation
"sla": {
  "target_completion_ms": 300000,
  "escalation_after_ms": 600000,
  "breach_action": "notify_ops_manager",
  "business_hours_only": true,
  "timezone": "Australia/Sydney"
}
Governance
"governance": {
  "approval_required": true,
  "approval_type": "manager_sign_off",
  "sensitivity": "phi_metadata_only",
  "data_classes": [
    "patient_id_hash", "clinic_ref",
    "consent_token"
  ],
  "retention_policy": "90d_then_purge",
  "audit_trail": true,
  "encryption_at_rest": "aes256"
}
Compliance frameworks
"compliance": {
  "frameworks": [
    "SOC2_CC6.1",
    "HIPAA_164.312",
    "ISO27001_A.12"
  ],
  "last_reviewed": "2026-03-01",
  "reviewer_role": "compliance_officer",
  "next_review_due": "2026-06-01"
}
Per-step cost model
"cost_model": {
  "manual_cost_per_exec_aud": 14.20,
  "automated_cost_per_exec_aud": 0.03,
  "monthly_volume": 847,
  "projected_monthly_saving_aud": 12001.99,
  "annual_roi_multiple": 8.4
}
Observation evidence
"evidence": {
  "observation_refs": [
    "evt_1821", "evt_1822",
    "evt_1847", "evt_1903"
  ],
  "sample_count": 34,
  "observation_window":
    "2026-02-01/2026-03-02",
  "variant_count": 3,
  "exception_rate": 0.06,
  "mean_manual_duration_ms": 187000,
  "p95_manual_duration_ms": 312000
}
Re-seeding lineage
"lineage": {
  "seed_cycle": 2,
  "parent_workflow_id":
    "wf_transport_consent_v1",
  "drift_detected": false,
  "last_reseeded":
    "2026-03-10T09:41:00Z",
  "change_delta":
    "+2 steps, -1 manual handoff"
}
Dependencies & context
"execution_context": {
  "environment": "production",
  "region": "ap-southeast-2",
  "tenant_id": "org_acme_health",
  "deployment_target": "mitori_control"
},
"dependencies": {
  "upstream": ["s06_consent_check"],
  "downstream": [
    "s08_notify_clinic",
    "s09_schedule_pickup"
  ],
  "parallel_join": "s07b_update_ehr",
  "system_integrations": [
    "smartsuite_api",
    "helpscout_api", "gmail_api"
  ]
}

One record per workflow step. Each encodes multi-system routing, actor hierarchies, parallel execution DAGs, SLA escalation rules, compliance framework references, per-step cost models, and re-seeding lineage. Orchestration platforms, delivery teams, and Mitori Control consume these directly — no manual translation required.

Why evidence first?

Automation platforms solve the wrong problem first.

Browser agents and RPA tools can execute a workflow once you know what to automate. But most enterprises fail before that point — they do not know which workflows to prioritize, what the real operational constraints are, or how to sequence rollout safely.

Mitori starts one step earlier: proving what should be automated, in what order, under what governance constraints, and with what implementation payload. The audit evidence then feeds directly into any execution layer — including partner-delivered builds.

Mitori Monitor dashboard showing live operational metrics
Product surfaces

One platform, three operating surfaces.

Guided product pilot

For smaller teams that want the product experience first without losing the structured audit model.

Enterprise decision workspace

For larger buyers who need deeper governance, approved roadmap sequencing, and board-ready ROI framing.

Mitori Monitor

For ongoing monitoring of deployments, forecast-vs-realized value, exception handling, and re-seeding into the next optimization cycle.

Delivery contract

Approved work becomes a deterministic handoff.

When a client approves the roadmap, Mitori packages the next wave into a delivery program that can move into implementation and Mitori Monitor without re-running discovery.

01

Delivery program

02

Workstream

03

Work package

04

Handoff packet